At St Patrick's College, Wellington anyone who wants to formally bring a matter to the attention of the College should follow this procedure for raising concerns and complaints.

Concerns or complaints should be raised with the College via the below form in the first instance. Anyone with a concern or complaint may seek advice or support fron the College's Complaints Committee.

Complaints to the Ministry of Education will usually be directed back to the school as the Ministry upholds our ability to self-govern and follow our own policies and procedures for managing concerns and complaints.

Complaints about the conduct or competence of a teacher should be made directly to the school also via the below form.

If a member of the school community has a non-school related concern or complaint about a student who is not their child, they should not contact that student or their parents/caregivers directly. Serious concerns may be raised directly with external agencies(e.g. New Zealand Police, Oranga Tamariki).

We encourage staff to raise employment-related concerns with management in the first instance. 

We expect all parties involved to respect privacy and confidentiality. This includes not publicly sharing information about the matter (e.g. on social media).

If a person feels their concern or complaint hasn't been resolved by speaking directly with a staff member involved, doesn't feel comfortable speaking with that person, or has serious concerns, please also fill in the form below.

Our Complaints Committee are overseen by the College's Board of Trustees, and will manage complaints via this form with discretion and respect.